Managed IT Services

Managed IT Services

Our managed IT services make it easy to focus on your business.  Let us manage your updates, patches, antivirus, software upgrades, and even your Microsoft licensing.  One easy rate that’s both affordable and predictable.

Why Managed Services?

We know most businesses have moved to the managed model–buy why?  Business owners look at the wide array of benefits when they choose a managed services model, such as:

• Lack Of In-House IT Staff
• Predictable Monthly Costs
• Effective ROI (return on investment)
• Increased Dependability
• Less Downtime
• Proactive vs Reactive Service
• Moving Capital Expenses To Operating Expenses*
• Better Security and Compliance
• Focus On Your Business, Not Your IT Environment

Here are some of the services we are able to provide:

• Help Desk
• Antivirus Monitoring/Updating/EDR/XDR/MDR
• DNS/Web Content Filtering
• Password Management and Network Documentation
• Critical Update and Patch Management
• Encrypted Local and Cloud Based Backups
• Firewall Configuration and Management
• Remote Support
• Security Assessment Training/Simulated Phishing Campaigns/Dark Web Monitoring
• Work-From-Home Setups
• Printer Management and Toner Services
• Server Monitoring and Management
• AND MUCH MORE!

There are a few things that separate us from the competition:

• NO CONTRACTS – Yes, that’s right.  We are confident you won’t have a reason to change.  We manage endpoints across dozens of organizations of all kinds-non-profits, healthcare, financial services, manufacturing, and education are just some of our clients.
• NO ONBOARDING FEES – Our technicians and network engineers will work with your organization after-hours and/or over the weekend in order to minimize disruption.  We do not charge for onboarding which includes software installation, initial configuration/setup, going through every PC, server, etc. to make sure they are up-to-date with our management agent, backup, antivirus, etc.
• LINE ITEM BILLING – We have acquired customers who show us their IT bill and it reads something like:  “IT Services, Network Stuff, Blah, Blah, and Blah” = $$$$$  How do you know what you’re getting?!  Our billing is very transparent.  We have a line item for Help Desk, Backups, Antivirus, Monitoring, Content Filtering, Office 365, etc. so you know EXACTLY what you’re paying for.

There has never been a better time to call Green Eggs and RAM for your IT management needs.  We will stop out to evaluate your existing setup and make recommendations.  We can also provide an accurate quote for services.  IT can be very complex–focus efforts on running your business and let us do the rest.

*Capital expenditures are generally depreciated over time.  Being able to use IT Services as an operating expenditure, you are able to deduct the total cost of these expenditures in a single tax year.  This frees up cash flow and allows for better financial forecasting over time since your expenses are predictable.  We are not tax advisors; please see your tax professional for specific advice that relates to your organization.

Leasing

We can often provide in-house leasing opportunities (as in, we finance the deal internally and not through a third party) for new equipment up to 100k up to two years.  With rates as low as 6%, we can provide a new network infrastructure, PCs, and support that will ensure your IT needs will be met for at least five years.  Call us today to find out how our lease program can give you the peace of mind and technology you need.

Both HPE Financial Services and Lenovo have leasing programs available.  They will typically finance a deal for up to 5 years with a $1 buyout at the end of the lease.  This frees up operating cash flow while being able to leverage new technology to help your organization advance.  We are able to guide you through this process to minimize time and effort on your part to close the deal.